Payment Policy

1. Accepted Payment Methods

At HuesTee (huestee.com), we utilize Shopify Payments to ensure a seamless, secure, and flexible checkout experience for our customers. Through Shopify Payments, we accept a wide range of major credit/debit cards and digital wallets, including:

  • Credit/Debit Cards: Visa, Mastercard, American Express (Amex), Discover, Diners Club, and JCB.

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay (for accelerated checkout).

Note: All transactions are processed in the currency displayed at checkout (typically GBP £ or USD $ depending on your local region). Your card issuer may apply international transaction fees if your account currency differs from the currency charged.

2. Payment Security & PCI Compliance

Your security is our absolute priority. HuesTee does not store, see, or have access to your full credit card details.

  • Our storefront is hosted on the Shopify platform, which is certified PCI DSS Level 1 compliant (Payment Card Industry Data Security Standard). This is the highest industry standard for handling payment data securely.

  • All data transmitted during checkout is encrypted using SSL (Secure Sockets Layer) technology, ensuring your personal and financial information remains fully protected from unauthorized access.

3. Immediate Billing & Order Processing

  • Authorization & Capture: When you place an order, your payment method will be authorized and charged immediately for the total amount of the purchase (including products, applicable taxes, and shipping fees).

  • Order Confirmation: Once the payment is successfully processed, an automated Order Confirmation email will be sent to the address provided during checkout.

  • Production and fulfillment will only begin after the payment has been successfully cleared and verified.

4. Fraud Mitigation & Verification

To protect both our customers and our store, all orders go through Shopify’s automated fraud analysis system.

  • We reserve the right to cancel or put on hold any transaction that flags a high risk of fraud (e.g., mismatched billing/shipping countries, suspicious IP addresses).

  • If your order is flagged, our customer service team may reach out via email (contact@huestee.com) to request additional verification before proceeding with fulfillment.

5. Refunds and Cancellations

  • If an order is canceled or returned in accordance with our Refund & Return Policy, the refund will be credited back to the original payment method used during the purchase.

  • Once processed by our system, refunds via Shopify Payments typically take 3 to 10 business days to reflect on your bank statement, depending on your financial institution's processing times.

6. Contact Information

If you encounter any issues during the checkout process or have questions regarding a charge on your statement, please reach out to our support team:

  • Email: contact@huestee.com

  • Business Address: 4264 S 14th St, Milwaukee, WI 53221, United States